The
rise of online casinos almost obliterated
the need for dealers. Everything is already based on Random Number Generators
or RNG (which is not necessarily bad) and the role of any human intervention
apart from customer service was (initially) reduced to its minimum. However,
even with the sophisticated world of electronic gaming, many players still
sought (and continue to seek) “real” croupiers, citing human connection to be
an important factor to keep gaming sessions alive, authentic, and nearly
identical to the conventional format. Hence, the arrival of live-dealer online
casinos paved the way to make the presence of croupiers felt on customers’
computer monitor.
Live
dealers play a crucial role in making every game session worthwhile,
productive, fair, and organized. Conventional and online dealers have some
differences, but these are just a few and normally pertain to the kind of
technology they are working with.
Dealers
have the control when it comes to the action during a hand. In online casinos,
players normally only face the dealer and do not need to brush shoulders with
other players. The dealer manages the customer’s game, assist them in their
decisions, answer their every relevant query, and of course, deal the cards,
draw the dice, or spin the wheel.
In
terms of managing the pot, dealers may also take a part of that role, although online casino games are already automated to
display possible jackpots that players could obtain. The dealer verifies the
amount of bets set by the players, maintain side pots (when necessary), and
read (with the help of the online casino’s software) players’ hands to determine
a winning outcome.
Most
online casinos that feature live games that employ dealers to not just partake
conventional roles. Live croupiers are required to dress attractively, wear
genuine smile in every session, and assist online players in every step of the
way. While male dealers are common in brick-and-mortar venues, women are more
prevalent in online casinos.
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